Calming the Waters - Conflict Management and Principled Negotiation

Overview and Objectives

This training includes instructor-led webinars with presentations, interactive exercises, and group discussion. Webinar sessions are supported by course materials and instructional videos available on-demand.

• Confront Issues Early: Gain the confidence to address difficult conversations head-on and resolve issues before they escalate.
• Understand Your Conflict Style: Identify your typical conflict-handling approach and learn to adopt more effective strategies for a variety of circumstances.
• Enhance Communication Skills: Refresh and practice essential communication skills to effectively manage sticky situations.
• Apply Principled Negotiation Techniques: Master the steps of principled negotiation to find common ground based on underlying needs and interests.
• Network with Peers: Learn and connect with fellow participants to share experiences and strategies. Expand your network to support partnerships.

Course Format 

Calm the Waters is a 9-hour online training delivered over three consecutive days. Live webinars are hosted in Zoom.

• Each day, participants meet in a three hour webinar with live instruction, facilitated discussion, and interactive exercises.
• Required assignments include videos, reading, and worksheets to be completed before and after webinars.
• This class involves substantial engagement. Your active participation is an important part of peer- learning. 
• If you work in a cubicle, please find a closed door space so that you may fully participate.

Fee:  $600

Course Provider:  Partnership and Community Collaboration Academy

Instructors:  Anne Desmarais, Susan Goodwin, Jane Hanson

Registration:  https://airtable.com/app3Zs2HDV8PRklPU/shrtEPbmU9NXjlTy1